Testimonials

“I can hands down say that our transition to Actionstep would not have been successful without the assistance of Janet Preston from JP Practice Management Services. Janet assisted with basic staff training, implementing workflows and behind the scenes coding.  Janet continues to be our go to for all things Actionstep.  I cannot recommend Janet enough.”

“I have worked with Janet for around eight years. Her extensive knowledge and experience in client engagement, business management, legal practice management, and trust account audit have been invaluable to my law firm. In particular Janet is an Actionstep super-user. Her skills and knowledge with this software go far beyond anyone else we have come across, even from within Actionstep and their licensed support partners. In particular her ability to ensure Actionstep supports trust account audits is outstanding and she has worked with our Law Society auditors to ensure regulatory compliance. I cannot speak highly enough of Janet’s work ethic, honesty, and reliability and she continues to be an integral part of our team.”

“Janet’s services far exceeded M Legal’s expectations.  Janet was able to understand the day to day workflows of both practice areas very quickly, and implement solutions to our Actionstep system that has made our lawyers and coordinators daily tasks easier and faster.  The email and letter autogenerations and streamlining of our case management processes has improved our efficiency two-fold.  More importantly, nothing was ever too much for Janet to do when asked and she always made herself available to train the entire M Legal team and share her knowledge.  Her work is not only reasonably priced but invaluable to law firms looking to expand and build best practice methods.  We thoroughly enjoyed working with Janet and would highly recommend her services.”

“Janet assisted us with setting up our Actionstep system so that it was a fully functional system for our company.

My experience of working with Janet was that she was very knowledgeable in this area. I found her to be easy to work with, personable, flexible and professional.

I would definitely recommend Janet to anyone looking for Actionstep and/or practice management services.”

“In the short time that we have been working with JP Practice Management Services, we have been highly impressed with the proactive and professional support provided.  We have already realised significant improvements in efficiencies and quality assurance processes with a strong roadmap in place to implement further improvements. Janet’s in-depth knowledge of Actionstep’s document automation capabilities have supported an exciting step change for our firm.”